What hospitals gain from including ERP Systems in Health Care

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Without a doubt, ERP Systems are the solutions hospitals needed for so long. Along with business benefits, ERP systems have a wide range of other benefits that help hospitals maximize care and business prospects. Here, we list some of the benefits to gain from this.

Registration and Appointments

Health Care professionals and administrative staff are both under the burden of the sheer amount of paperwork and manual entries they have to perform with daily patients. With ERP, the staff registers the patient online once. Furthermore, they make a specification for the patient’s mode of payment, invoices, alert medium. This information is liable to change upon further notice.

Whenever a patient needs to visit the hospital an appointment is set with the type of appointment specified beforehand. The assistance staff assigns appointment slots to each practitioner. This ensures that each practitioner only handles the number of patients they can easily fit in their schedule.

Depending upon the urgency, an appointment can also be prioritized. The system automatically alerts doctors of clinical appointments for surgical procedures both minor and major.

Better Patient Care

With an ERP system integrated, hospitals can offer better patient care. Keeping track of patient demographics becomes easier. Once a patient visits a hospital, the health care staff centers everything from their personal information, relation, medical history, and risk factors into the system.

From then on, all further visits make access to their data just a search away. The design of a separate patient portal helps the patients keep track of their treatment and history throughout.

Inpatients need consistent monitoring and checkups to ensure that they recover soon. The nursing staff and clinical staff have to keep track of the patient’s data and consistently update it every so often. With the introduction of ERP Systems in Health Care, the staff handles inpatients with ease.

Patient admission, transfer, procedures, and treatment can all be kept track of. Upon recovery or transfer i.e. when the doctor decides to discharge a patient, the generation of invoices becomes hassle-free. The administrative and health care staff has much to benefit from these systems as they can now focus on the patient more rather than following elaborate hospital protocols to complete records and paperwork.

Ease to Practitioners

Indeed, practitioners are a valuable asset to every hospital. They gain the trust of their administration and patients through their hard work and dedication. They are the most under stress because they have hundreds of patients to diagnose, surgeries to perform, and lives to save. Atop of that a part of duty is fulfilling necessary paperwork per patient to ensure a better treatment in the longer run.

With the introduction of ERP Systems, hospitals have made the lives of medical practitioners a lot easier. The ERP System offers practitioners a portal with the main dashboard that shows the list of patient appointments, encounters, etc. If the doctor can easily open each patient profile in the appointment list to view the patient’s data.

The data includes the referring physician for the patients, the appointment type, the payment module, and the patient consultation and visiting charges. Apart from that, they can also view their daily schedule and the clinical procedures that they have to perform in the upcoming days.

Integration of all Service Units into One

Each hospital has multiple units for operational functionality. To manage each unit hospitals use multiple systems, one per unit which in turn causes a lot of data generation that makes way for data repetition and errors.

With the introduction of ERP Systems, a single infrastructure system design covers the whole facility. It assigns each sub-unit a module for appointment booking and Inpatient Occupancy. A Hierarchical tree of all the sub-units makes groups and organizes service units under a single system. The system books and assigns each service unit, per patient preference, according to respective rates.

Laboratory Management

A laboratory is a backbone for disease diagnosis and patient recovery. Patients come and go through multitudes of tests daily and the lab staff gathers patient samples for example blood sugar tests, biopsies, etc. Often inefficient and outdated systems result in data loss in laboratories. With delayed updates sometimes samples from patients go to waste because of these inefficiencies.

Automation of laboratory processes using ERP systems ensures the accuracy of results and better diagnosis. The Laboratory Management module makes the collection of lab test samples and templates even more effective. With the help of this module, the staff enters data as soon as they receive a  sample and tests it. The timely analysis streamlines the path for better testing of each sample.

This avoids deterioration of the quality of samples and with the timely approval from each concerned pathologist, treatments begin quickly. The system sends over lab results as soon as testing is complete, then each pathologist prints the results and continues treatment.

Pathologists can request different types of tests including Single, grouped, compound, and descriptive. The ERP System assigns a separate financial module to the laboratory. It can categorize item names and their respective rates.

Laboratory management through the use of ERP Systems in Health Care has ensured accurate results and timely diagnosis. If we look at the last decade, laboratory management is one of the sections that companies ignore. But now, companies are paying more attention to the inclusion of ERP.


Pharmacies, whether they be within a hospital or separate retail stores, need a proper system to function. They have every task a regular business has: Inventory Management, Point of Sales profile, Purchase, Accounts, and Selling. As in any other business, previously pharmacies used separate systems for each module. But with the introduction of ERP Systems in Health Care, tasks are streamlining in pharmacies as well.

Inventory Management

A complete inventory management module within the ERP system you purchase ensures that you can maintain an inventory of all medicines and supplies. With automation features like auto reordering, stock alerts based on expiry dates, and when products finish manual work that may cause loss decreases. It maintains a record of batch numbers, expiration dates, and reorder levels.

POS Profile

The management of vendors for purchase is also made easy. With the creation of a POS profile with the ERP System, the added pressure of logging in multiple systems is decreased.

Accounts Module

An Accounts Module gives you the benefit of keeping an eye on your business. With so many daily customers, keeping track of the accounts on a daily basis gets very tiring. The automated Accounts module gives you exact estimations of revenue and expenses on your preferred timeline may they be on a weekly, monthly, or yearly basis.

Sale of Medicines

Selling medicines and supplies to customers via the sales module provides ease of service. Prescriptions can be double-checked using the system which is attached to the practitioner and medical specialist modules that consistently update patient records.

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