The best hotel and hospitality trusted by 20,000+ companies worldwide
In this pandemic and post-pandemic era, hoteliers need the right hotel property management software (PMS) to support a new safety-first strategy, encourage direct bookings online, and profitably run their business
Here are some key challenges and goals we are helping our hotel and hospitality customers meet every day.
Delivering great guest experiences
Guest-centric and seamless processes Precise insights—right product, right guest
Developing a data-driven technology platform
Faster identification of key data, Greater visibility of competition profiles, Increased data security Enterprise-wide access via the cloud
personalized and mobile-friendly services
Increased visibility on the go, Contactless processes, Guest self-service tools, Mobile workforce—empowered staff
Maximizing revenue potential
Supportive of new revenue models, Integrated loyalty and retention programs, Easier partner-supplier collaboration
Enhance the value of a hotel stay and encourage return visits
- Put the guest in control booking and managing their stay from end to end via their own mobile devices
- Gain valuable insights about your guests from a single stay to inform engagement strategies
- Track guests’ lifetime value via guest histories to tailor experiences and craft upsell opportunities
- Leverage mobility tools amongst hotel staff—Mobile Check In, Digital Registration, Mobile Housekeeper to improve processes and communication
- Reduce social contact for guests—paperless check in and check out, add-ons, room services, maintenance requests, and more


Leverage the power of data science to optimize total revenue potential
- Maximize occupancy while protecting rates via automation
- Gain strategic insights from focused analytics to make better decisions based on real data
- Generate detailed demand forecasting information while on site or on the go
- Implement strategies across multiple sales channels via cloud-based solutions and infrastructure
Manage event business from initial inquiry to final invoice
- Get detailed customer history from a single dashboard
- Improve expense and labor controls and event change auditing
- Better manage food and beverage costs
Enable property management integration for group booking visibility - Access the system from any device

Empower staff - online, anytime, all the time
- Deliver efficient and frictionless services via seamless communication between staff and guests
- Grant team members access to key information in real time via mobile devices and web browsers without middleware
- Monitor real-time workloads, activities, completed tasks, and interactions with guests, increasing, operational efficiency across all locations
- Track and measure accountability with other team members or departments more accurately.
- Reduce social contact for staff as they manage operations via mobile and web-based platforms– bookings, maintenance, cleaning protocols, and more


Scale operations across locations and brands with a secure hospitality cloud platform
- Apply last-mile, hospitality industry-specific functionality in a scalable and secure cloud implementation
- Manage day of operation with cross-team balancing and staff floating
- Deploy across multiple locations and brands via cloud-based multi-tenant Amazon Web Services® (AWS®) infrastructure
- Ensure ongoing compliance such as PCI PADSS, CCPA and GDPR and other regulatory compliance features
- Incorporate machine learning-driven data science and analytics for quick decision-making informed by real business data
- Increase productivity and profitability with mobility, analytics, business intelligence, team collaboration, and identify industry specific KPIs to support decision making
Contact us
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