Perhaps we hadn’t really thought about resilience. Perhaps we thought it wasn’t much needed. Our businesses were growing and then 2020 came. The beginning of a new decade made us rethink our business strategies and if you haven’t, here you go. Even if food is important, restaurants each day fail while some rise and rise. Here is how(just a few ways) those restaurants that rise remain resilient.
Increasing staff value. Start shifting the burden from staff to technology. Increase order accuracy and speed of service by giving staff access of tools to help them do their work better. Tools like Point Of Service User Interfaces work the trick.
Using mobile based payments. It is easier and way safer to pay using mobile phones than going to a restaurant to pay for an order placed. If you are to remain resilient as a restaurant, in this decade, apply mobile based payments. Examples are google pay, apple pay among other applications
Mobile orders and processes. Since customers want more control over the buying experience anywhere they are, businesses have gone ahead to put into practice the principle of mobile orders. This has helped businesses stay resilient and you too can use it for your restaurant.
These are just 3 of the ways we can have resilient restaurants in the 2020s. We can’t wait to see your restaurant business prosper.
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