Implementing SunSystems in Kenya, Uganda, and East Africa: Comprehensive Guide, Best practices and tips

Sunsystems is an accounting and financial management system that provides visibility into all the moving parts of business operations. Used by over 90,000 businesses worldwide, Sunsystems has proven over and over that it is the best accounting and financial system in Kenya, Uganda, and anywhere else.

An image showing various functionalities of SunSystems. SunSystems in Kenya, Uganda
Some functionalities of Infor SunSystems

Businesses in Kenya, Uganda, and the rest of East and Sub-Saharan Africa, where we (Flaxem) are the authorized partners for Infor, can today be part of Sunsystem’s big network of thriving businesses. However, in this article, we would like to highlight some of the steps involved in implementing Sunsystems. I should also note that this is sort of a summary of the steps involved. For a comprehensive detailed list, feel free to schedule a free consultation with our team through these contacts.


Steps involved in implementing SunSystems in a business in Kenya, Uganda, and E. Africa

1. Planning

Define the scope of the implementation project and determine the specific business needs that SunSystems will address. Identify the key stakeholders who will be involved in the implementation and create a project plan. In Kenya, Uganda, and the rest of the regions we serve, every business has unique needs and structures and because Sunsystems has the capability to adapt to any business’ needs, planning is essential to define the scope of what it will have to do.

2. Preparation

At this stage, we have to consider the available or needed equipment to ensure that the necessary hardware, software, and network infrastructure are in place. Since some businesses are already using legacy systems, we also have to gather data from existing systems and prepare for data migration to SunSystems. It is important to note that Sunsystems offers both in-cloud and on-premises implementations and the choice of implementation is mostly dependent on the needs of a business. In Kenya and Uganda, we have implemented Sunsystems both locally and in-cloud (as a service).

3. Training

The third step is training the key users and administrators of the system. This can include both online and in-person training, as well as hands-on sessions to ensure a thorough understanding of the system. For 20 years now, Flaxem has conducted training for Sunsystems users in Kenya, Uganda, Tanzania, Rwanda, Congo, and South Sudan. Our wide and tested experience gives us an upper hand in understanding unique business needs and configuring Sunsystems to satisfy them.

Since 2022, we launched both free and paid webinars to help Sunsystems users understand it better and utilize it to its full potential. You can find the previous free webinars on our YouTube channel. You may also subscribe to our monthly free webinars here or the paid version which gives deeper insights here.

4. Configuration

Our experience has taught us that no matter how similar businesses look, they are still unique. The same applies to multinational companies since every country has different regulations, currencies, or languages. Additionally, a business that uses Sunsystems in Uganda may have a branch in Uganda whose activities may be different and will therefore require different adjustments. At this stage, therefore, we configure SunSystems to meet the business’s specific requirements in that environment. This may include setting up a chart of accounts, defining business processes, and customizing reports.

5. Data Migration

We understand that businesses have been using other systems to operate their business and we know how important this data is. Importing this data from existing systems into a strong and powerful accounting and an analytical tool like Sunsystems ensures that the data is complete, accurate, and up-to-date. Sunsystem is then able to integrate this data with the new data it will be collecting to give the business an edge over its competition.

6. Testing

Software testing is the process of evaluating and verifying that a software product or application performs as it is supposed to. Test the system thoroughly to ensure that it is working as expected and that all business processes are supported.

7. Deployment

Once we have tested and verified that Sunsystems is performing as expected, the next step is to deploy it to the business and provide support to users during the transition period. Support includes fixing any errors that may occur during operation and training the users.

8. Maintenance

Maintenance involves ongoing support and maintenance to ensure SunSystems continues to meet the needs of the business. It also involves updates and upgrades as well as fixing any issues that may arise after deployment.

It is important for businesses and institutions in Kenya, Uganda, and E.Africa to work closely with a SunSystems implementation partner like Flaxem System Enterprises LTD, who can provide guidance and support throughout the entire implementation process.

Sunsystems in Kenya and Uganda

Importance of choosing the right implementation partner

Choosing the right implementation partner is critical to the success of a SunSystems implementation project in Kenya, Uganda, or any other region. A good implementation partner can provide valuable expertise, help overcome challenges, and ensure that the system is implemented on time and within budget.

Here are some tips for selecting the best SunSystems implementation partner in Kenya, Uganda, or anywhere else:

1. Experience: Look for an implementation partner with a proven track record of successfully implementing SunSystems in businesses similar to yours.

2. Industry expertise: Choose a partner who understands the specific challenges and requirements of your industry, as well as the regulatory environment in Kenya.

3. Technical knowledge: The implementation partner should have a deep understanding of SunSystems and the underlying technology, as well as the ability to customize the system to meet your specific requirements.

4. Communication: Good communication is essential for a successful implementation project. Look for a partner who is responsive, communicative, and transparent.

5. References: Ask for references from other businesses that have worked with the implementation partner, and follow up with these references to get an understanding of their experience.

6. Cost: Get quotes from multiple implementation partners and compare the costs, taking into account the services provided and the level of experience of each partner.

7. Cultural fit: Consider the cultural fit between your business and the implementation partner. A good implementation partner should have a strong understanding of your business culture and values.

By carefully selecting the right implementation partner, you can ensure a successful SunSystems implementation and maximize the benefits of the system for your business.

Looking for a SunSystems implementation partner in Kenya, Uganda, Rwanda, or East and Sub-Saharan Africa, Flaxem System Enterprises is a Gold partner of Infor – the creators of SunSystems. Call us at +254 202 305 051 (Kenyan office) or +256 414 665 846 (Ugandan office) for a free consultation.

Infor SunSystems in Kenya, Uganda, East Africa

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