Infor Hospitality Solutions

The hospitality market is as crowded and competitive as ever. Chains need to expand to new markets and independent hotels need to keep pace with the big brands. Meanwhile, consumers are demanding more for their hospitality dollars; more ways to interact with a hotel, more offers, more information, and faster responses.

You need a technology partner who understands the industry and can deliver innovative solutions to meet these challenges. As one of only two global providers of industry-specific software in the Hospitality industry, Infor is that proven partner. Over 20,000 hotels in more than 100 countries are using our software to increase sales by over 30%, maximize revenue up to 7%, and lower labor costs by as much as 6%. Whether you’re part of an independent hotel, a smaller chain, or a global brand, with Infor you get scalable solutions, featuring out-of-the-box hotel functionality that delivers measurable results.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”100px”][vc_custom_heading stripe_pos=”hide” text=”Infor Hospitality software features social, mobile, analytic, and cloud technologies that drives new levels of usability, connectivity, and insight. Based on the latest advances from both the consumer and enterprise worlds, these technologies change everything you thought you knew about business software.” font_container=”tag:h3|text_align:left” google_fonts=”font_family:Roboto%3A100%2C100italic%2C300%2C300italic%2Cregular%2Citalic%2C500%2C500italic%2C700%2C700italic%2C900%2C900italic|font_style:400%20regular%3A400%3Anormal” subtitle=”A new way of working”][vc_tta_accordion][vc_tta_section title=”Hotel Brands” tab_id=”1536588435744-ee203377-2e09″][vc_column_text]

Hotel Brands

Rapidly expanding global markets, relentless competitive pressure, and the escalating influence of consumers paired with a loss of brand-loyalty is forcing major hotel brands to re-evaluate their technology strategies. To entice guests, manage performance at every property, and deliver service that lives up to your brand promise, you need a global technology partner who does business everywhere you do.


  • Global technology platform to align operations against brand standards
  • Rapid scalability to accommodate brand expansion and acquisition
  • Multi-currency financials with powerful performance analysis by region, market, and property
  • Cloud-based technology to standardize franchise operations with minimal expense

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Management Companies

Operating hotels means focusing on delivering value to the owners and brands you serve. You need integrated financials, HR, marketing, revenue management, and business intelligence software that drives cost efficiencies and provides the flexibility to align operational priorities with the owner’s objectives for each asset you manage.


  • Consolidated financial view of multiple entities
  • On-demand, flexible reporting to serve various stakeholders
  • Comprehensive tracking of marketing investments and results
  • Revenue management that leverages knowledge of local markets

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Independent Hotels

The power of the independent hotel lies in delivering the differentiated guest experience that  bigger brands can’t match. But going toe-to-toe with these powerful corporations means weighing the strategic impact of every decision and every dollar. You need cloud-based operations technology that delivers previously unattainable benefits as an affordable operating expense, rather than a capital expenditure.


  • Level the playing field with cloud technology
  • Leverage unique property attributes through cost-effective digital marketing
  • Streamline staffing without sacrificing service through mobile apps and business collaboration
  • Increase profit margins with powerful, yet easy-to-implement revenue management

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To make a profit from gaming, you need to manage complex operational data rapidly, accurately, and in full compliance with the law. Keep a long-term place at the table with high-performance Infor gaming solutions, joining 100% of the Fortune 500 gaming companies and 98% of the Las Vegas strip. You can collect and analyze real-time data from many sources—while complying with government regulations.


  • Improve financial governance and control
  • Better manage risk and address regulatory pressures
  • Help management monitor and mitigate potential fraud
  • Track equipment according to compliance guidelines
  • Meet forecast demand of table games with automated casino scheduling

Valley View Hotel & Casino improves productivity by 50%. See How

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Capturing the reservation of the vacation consumer is one of the most competitive bookings in hospitality. Each traveler is attracted by different destinations, entertainment, amenities, and personal recommendations. You need technology that can target your ideal prospect, deliver relevant offers, lower distribution costs, and enable superior guest service that will build loyalty and increase the value of each stay.


  • Up-sell and cross-sell amenities with centralized guest preference profiles
  • Deploy forecast-driven promotions in-house and online
  • Increase occupancy by matching guest interest with available properties
  • Attract and retain leisure travelers with social media extract marketing and reputation management


See how Sandals Resorts streamlines operations with infor and spends more time on delivering unforgettable experiences.

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Restaurant solutions

In the modern, competitive, multi-unit restaurant industry, you need technology solutions that give you an edge. The tools that help you provide excellent customer service also need to help you more effectively manage costs, production, and employees, all with the reliability you demand from mission critical systems.
Infor Restaurants provides a fully-integrated suite of solutions for quick service, table service, and hospitality operators that want innovative, easy to use point of sale (POS), and enterprise solutions.


  • Manage your entire enterprise easily and efficiently directly from your corporate office.
  • Quickly see sales trends and capitalize on them.
    See key metrics in-store that assist in running your restaurant efficiently.
  • Streamline ordering, so you can get food to customers more quickly.
  • Offer more customer points of purchase including web, mobile, and kiosk devices

See how CKE Restaurants reduces involuntary turnover 
by 39% with Infor Talent Science.

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Extended Stay

As one of the fastest growing market segments in the industry, serviced apartments and extended stay hotels need property and revenue management software that accurately forecasts the value of leases, evaluates guest value based on long-stay parameters, and supports operational and financial standards to manage long-stay guests.


  • Manage rate plans and service levels for extended stay leases
  • Enable advanced billing for extended stay guests, at intervals you determine
  • Automate revenue recognition of extended stay leases to align with daily rate accounting
    Optimize the mix of short, medium, and long-stay business
    Price inventory based on length of stays well beyond 7 or 14 days

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